Virtual keyboard is stuck

Touch-It not working as expected? Report problems and share solutions!
ondrejhrdlicka
Posts: 1
Joined: Tue Sep 20, 2022 2:35 pm

Virtual keyboard is stuck

Postby ondrejhrdlicka » Tue Sep 20, 2022 2:54 pm

Hello,
I would like to ask you for help.
We are using virtual keyboard Touch-It on computers NOAX.

And time to time when the keyboard is going down, the place where the keyboard was is black as you can see in attachment.
We have to stop the keyboard in Task manager and start keyboard again.

We are using 5.21 version of the keyboard and Windows 10 Enterprise 2016 LTSB version 1607 and Windows 10 Enterprise LTSC version 1809 and it is happening on the both versions of the Windows.

Do you have any ideas how to solve this issue?

Thank you for your help.
Ondrej Hrdlicka
Attachments
Keyboard.PNG
Keyboard2.PNG

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